Catastrophic Adverse Effect

Definition

A severe negative impact on an organization caused by the loss of confidentiality, integrity, or availability of its information. At a minimum, this includes effects that would likely: (i) result in a severe degradation in the availability or performance of services within the cloud service offering for 24+ hours; OR (ii) directly or indirectly result in unauthorized access, disclosure, or modification of a majority of the federal customer data stored within the cloud service offering.